FAQs

Q: How should I use my vapor rub?

A: Apply the rub to the chest, back, or bottom of feet. If using essential oils for the first time, we recommend testing on a small area (such as the wrist) to check for sensitivity.

Q: Which vapor rub dilution is right for me?

A: Our 1% is suggested for ages 2+, 2% for ages 6+, and 6% for ages 12+. Although any of the dilutions can be helpful for adults, if you’re craving more potency and a stronger scent, 6% is right for you. Keep in mind that our product is not reviewed by the FDA, and you should check with your doctor before using it.

Q: What does your vapor rub smell like?

 A: The oils in our rub are fir needle, sweet orange, cedarwood, and cinnamon. These combine for a warm, cozy smell that is reminiscent of a peaceful walk in the woods, with a hint of Christmas. Our customers regularly tell us how much they enjoy the scent. We hope that the simple act of applying the rub to a sniffly child at bedtime becomes a special memory of being cared for, and that this scent evokes nostalgia for children as they grow up.

Q: How quickly do you ship?

A: We currently ship within three business days of receiving an order, unless it is a pre-order. (The pre-order listings state current ship time.)

Q: Can I pick up locally?

A: Yes! If you are interested in picking up your product in Whatcom County, WA, please use code LOCAL for free shipping. I will reach out to make pickup arrangements.

Q: How else can I get free shipping?

Orders over $40 qualify for free shipping within the US! Use code "SHIP" at checkout.

Q: What is your return policy?

A: Since we are unable to resell a purchased product, we do not accept returns. However, customer satisfaction is very important to us! If you have any issues with your product, please reach out to ordinaryjoymama@gmail.com and we will do our best to make it right. 

Q: Can I choose my tin color?

A: We ship whatever color tin we currently have in stock.